Phone
Use this number for general support, payment confirmation follow-up, and account assistance.
We are here to help
Contact Us
For account help, payment reference questions, buy-back requests, or general enquiries, please contact Abhay Dev Gold Private Limited through the details below.
Keep your registered mobile number, UTR or bank reference ID, and transaction date handy when contacting support. This helps our team trace the request faster.
Support Hours
Customer Assistance
Monday to Saturday: 10:00 AM to 6:00 PM
Sunday and public holidays: Closed
Urgent transaction concerns can be emailed any time. Our team will review them during business hours.
For written complaints, transaction follow-up, and document requests, email is preferred.
Office Address
165/169, Bhagwan Bhavan, Dadasaheb Phalke Marg, Mumbai, Maharashtra, 400014
Visits, if any, should be scheduled in advance with our support team.
For faster resolution
What to include
Please include your registered mobile number, transaction type, amount, UPI ID used, UTR or bank reference ID, and a short description of the issue.
Never share your password or sensitive banking credentials with anyone claiming to represent the company.
Escalation
Need formal help?
If your concern is not resolved through regular support, please use the Grievance page and mention previous ticket or email details.
Formal grievances are intended for unresolved payment, balance, privacy, service, or operational concerns.
This is first-version MVP content prepared for customer communication. It must be reviewed and updated by the legal, compliance, tax, and operations teams before production launch.